Order Processing

  • All orders are processed within 7-10 business days from the date of purchase.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an email notification once your order is processed and shipped.

Shipping Methods & Delivery Times

  • US Domestic Orders: We use USPS (United States Postal Service) for all domestic orders.

    • Standard Shipping: Estimated delivery time is 5-10 business days.

Shipping Fees

  • Fixed Shipping Fee: $6.97 for all domestic orders, Free Shipping on orders over $125

  • Important Note on Brand Partners:

    • Please note that some items from our brand partners may be shipped separately and could have different shipping methods.

Order Tracking

  • Once your order has shipped, you will receive an email with tracking information. You can use this to track your order via the USPS website.

Lost or Damaged Items

  • If your order is lost or damaged in transit, please contact us at support@americanfirebrigade.com  as soon as possible. We will work with the carrier to resolve the issue and ensure you receive the correct product.

P.O. Boxes & APO/FPO Addresses

  • We can ship to P.O. Boxes and APO/FPO addresses via USPS. Please make sure your address is entered correctly at checkout.

Additional Information

  • Apologies for any delays, we’re often busy fighting fires, so shipping can sometimes take a little longer. Rest assured, your order is in the queue and will be processed soon!

  • Orders may also be delayed due to high demand or unforeseen circumstances (e.g., weather events, carrier delays, etc.).